Frequently Asked Questions
What is the Minimum Order Quantity (MOQ) for these hair accessories?
Our standard MOQ is 300 pieces per color per style. However, for new clients looking to test the market, we allow a lower MOQ, though the unit price will be higher.
Do you offer customization for wedding headpieces?
Yes, we are professional in customized services. Please provide your design so we can determine the specific MOQ for your custom requirements.
How much is the sample fee and what is the delivery time?
Standard samples are charged at $15 and finished within 4-10 days. Special custom samples are $45, with delivery times to be negotiated based on complexity.
Can I request a refund for the sample fee?
Sample fee refunds are possible; please contact our sales team to discuss the specific terms and conditions for your order.
Is it possible to have my own private label and custom packaging?
Absolutely. We can customize the packaging to ensure your product is unique and aligned with your brand identity.
What is the standard packaging used for shipping?
Our standard transport package consists of OPP bags to ensure the safety and cleanliness of the products during transit.