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❓ Frequently Asked Questions
Q1: How can I proceed with procurement?
You can contact our technical personnel, and we will provide you with a suitable technical solution and quotation based on your parameters. Our professional sales team will guide you through the process.
Q2: How do I identify the right shelving needs?
Please provide information about the materials you intend to store, including dimensions, weight per layer, and the total number of shelves required. Our team will design a professional solution tailored to your requirements.
Q3: Do you offer automated loading systems?
We provide integrated loading and unloading systems. We need to evaluate your specific requirements, such as exchange platforms or material warehouses, to ensure the solution meets your technical specifications.
Q4: Can you provide on-site installation and debugging?
Yes, we provide professional installation and debugging services. Our team has extensive international experience serving various regions including the United States, Russia, South Korea, and more to ensure successful trial operations.
Q5: How is product quality ensured?
Quality is managed by professional mechanical engineers and a dedicated inspection department strictly implementing ISO9001 standards. We hold CE certification, and all equipment undergoes rigorous load testing before leaving the factory.
Q6: How can I verify the company's capabilities?
We offer video factory inspections and welcome on-site visits to our facility to demonstrate our manufacturing strength and quality control processes.
TYE Home Furnishing
