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Frequently Asked Questions
How can I obtain pricing information?
We typically provide quotations within 24 hours of receiving an inquiry (excluding weekends and holidays). You may reach out through our established communication channels for an urgent quote.
Is it possible to purchase samples before placing a full order?
Yes, sample orders are welcome. Please feel free to contact us for details.
What is the expected lead time for delivery?
Lead time depends on order quantity and the season. Small quantities are usually shipped within 7-15 days, while larger orders take approximately 30 days.
What are the available payment terms?
We accept T/T, Western Union, MoneyGram, and Paypal. Terms are negotiable.
What shipping methods are supported?
Products can be shipped by sea, air, or express (EMS, UPS, DHL, TNT, FEDEX, etc.). Please confirm your preferred method with us before ordering.
How do you ensure a long-term business relationship?
We maintain high quality standards and competitive pricing to ensure our customers benefit. We treat every customer with respect and aim to build sincere professional friendships regardless of their location.